1. Data protection
We respect your privacy. Passing on, sale or transmission of your personal data to third parties does not take place.
2. Online presentation of the fabrics
Please note that the colour and the presentation of each fabric can vary on each individual computer screen. The actual colour of the fabric has a certain tolerance to the online presentation.
3. Quality control / damages
We check every metre very carefully. In the rare case of damaged goods like weaving faults we will replace the item if still available. Otherwise we will refund the money. Damages of the goods can only be taken into consideration when they are submitted in writing within 7 days after receiving the goods.
We will not accept any claim for not proper use of the fabric. Please check our washing instructions.
Delivery costs are not included in the price. Within Switzerland and Lichtenstein we charge 6.90 CHF shipping costs. Delivery is free of charge for orders with a value of 150 CHF or more. The goods are shipped by A-Post. The delivery period is normally a maximum of 2-4 workingdays.
For shipping abroad with fedex, the costs are vary between 30-50 CHF. Delivery is free of charge for orders with a value of 500 CHF or more. The goods are shipped by FedEx Intenational Priority.
Prices are quoted in Swiss Francs and are valid as the principal basis for placing an order. However we do also accept US$ and Euro. The currencies are updated weekly from current exchange rates.
Prices can be changed at any time without prior notice.
All prices are exclusive of valued added tax.
For deliveries outside Switzerland shipping may involve value added tax, import duties or other charges depending on the country. Please note that we are not responsible for such taxes and duties.
6. Methods of payment
We accept the following credit cards: MasterCard, VISA.
7. Right of return
Return or exchange of fabrics and other items ordered over the Swiss-Textiles-Shop is generally not possible. Only in justified exceptional cases and in consultation with the Swiss-Textiles-Shop can a return or exchange be made.
8. Legal notice
All deliveries made within Switzerland and abroad are exclusively subject to Swiss law.
The place of venue is St.Gallen, Switzerland.
Hintere Poststrasse 12
phone +41 71 222 70 66
fax +41 71 222 48 67
Last modification: 1th April 2023