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Allgemeine Geschäftsbedingungen - swiss-textiles-shop.com

1. Data protection
We respect your privacy. Passing on, sale or transmission of your personal data to third parties does not take place.

2. Online presentation of the fabrics
Please note that the colour and the presentation of each fabric can vary on each individual computer screen. The actual colour of the fabric has a certain tolerance to the online presentation.

3. Quality control / damages
We check every metre very carefully. In the rare case of damaged goods like weaving faults we will replace the item if still available. Otherwise we will refund the money. Damages of the goods can only be taken into consideration when they are submitted in writing within 7 days after receiving the goods.
We will not accept any claim for not proper use of the fabric. Please check our washing instructions.

4. Shipping
Delivery costs are not included in the price. Within Switzerland, deliveries are made as post economy packages. Abroad we will deliver all goods through Fedex Priority. Shipping is free for orders exceeding a certain amount (depending on the country of delivery).
The delivery time is normally 5 to 7 days.
If a product is not available you will be informed immediately.

5. Prices
Prices are quoted in Swiss Francs and are valid as the principal basis for placing an order. However we do also accept US$ and Euro. The currencies are updated weekly from current exchange rates.
Prices can be changed at any time without prior notice.

All prices are exclusive of valued added tax.

For deliveries outside Switzerland shipping may involve value added tax, import duties or other charges depending on the country. Please note that we are not responsible for such taxes and duties.

6. Methods of payment
We accept the following credit cards: MasterCard, VISA.

7. Right of return

Upon receipt of your order you have the right to return the ordered product in good condition and in original packaging within 7 days.

The costs of returning unwanted goods will be paid by the customer.
Hygiene articles are excluded from right of return.

8. Legal notice
All deliveries made within Switzerland and abroad are exclusively subject to Swiss law.
The place of venue is St.Gallen, Switzerland.

Okutex AG
Hintere Poststrasse 12
CH-9001 St.Gallen
phone +41 71 222 70 66
fax +41 71 222 48 67
UID: CHE-107.268.538

Last modification: 8th July 2013