Terms and conditions - swiss-textiles-shop.com

1. Data protection
We respect your privacy. Passing on, sale or transmission of your personal data to third parties does not take place.

2. Online presentation of the fabrics
Please note that the colour and the presentation of each fabric can vary on each individual computer screen. The actual colour of the fabric has a certain tolerance to the online presentation.

3. Quality control / damages
We check every metre very carefully. In the rare case of damaged goods like weaving faults we will replace the item if still available. Otherwise we will refund the money. Damages of the goods can only be taken into consideration when they are submitted in writing within 7 days after receiving the goods.
We will not accept any claim for not proper use of the fabric. Please check our washing instructions.

4. Shipping
Delivery costs are not included in the price. Within Switzerland, deliveries are made as post economy packages. Abroad we will deliver all goods through Fedex Priority. For some destinations, Post Economy can be selected. Shipping is free for orders exceeding a certain amount (depending on the country of delivery).
The delivery time is normally 5 to 7 days.
If a product is not available you will be informed immediately.

5. Prices
Prices are quoted in Swiss Francs and are valid as the principal basis for placing an order. However we do also accept US$ and Euro. The currencies are updated weekly from current exchange rates.
Prices can be changed at any time without prior notice.

All prices are exclusive of valued added tax.
All European countries (EU) are shipped to on a DDP basis, which means that all relevant import taxes, duties and local VAT are paid for by the calculated amount on the invoice. This is not valid if delivery by Post Economy is seleced.
For deliveries by Fedex Priority to countries outside Switzerland and the European Union as well as for all deliveries by Post Economy outside Switzerland, shipping may involve value added tax, import duties or other charges depending on the country. Please note that we are not responsible for such taxes and duties.

6. Methods of payment
We accept the following credit cards: MasterCard, VISA.

7. Right of return
As a general rule we do not accept the return of goods which have been delivered correctly and which are intact upon delivery.

8. Legal notice
All deliveries made within Switzerland and abroad are exclusively subject to Swiss law.
The place of venue is St.Gallen, Switzerland.

Okutex AG
Hintere Poststrasse 12
CH-9001 St.Gallen
phone +41 71 222 70 66
fax +41 71 222 48 67
UID: CHE-107.268.538

Last modification: 8th July 2013